In StatusCast your overall account is centered around the service components that you create; all components have a status that you will manipulate by creating incidents. Components can be just about anything, a few examples of components may include:

  • Geographic regions, such as West Coast and East Coast
  • Service systems such as Live Chat, Phone, and Email support
  • Hardware clusters
  • Servers(for private and internal application use)

Set the status of a component by creating an incident that affects it or by setting the status directly.

Create up to 5-levels* of sub-components to help organize your services. Note that by default a root component will inherit its sub-component status if an incident affects the sub-component. Root components will inherit the most severe status if multiple sub-components have different incidents raised at the same time.

*Service component level depth is based on your StatusCast subscription.