Deliveries Report
The Deliveries Report provides insights into individual results of the notifications within your page. This report includes a visual graph detailing the number of deliveries by notification type within a designated frame of time set by the date filter and a table which displays more information about the delivery.
Delivery Reports View
Deliveries Graph
Displays a channel breakdown for the individual Notification Job.
This view can only be accessed from the Notifications Report.
Deliveries View
Deliveries Chart
Displays the number of sent deliveries by channel type within the selected date range.
Deliveries Table
Displays individual delivery jobs and the results.
Table Parameters
Headers | Description |
---|---|
Incident ID | ID associated with the Incident |
Date | Date notification was executed |
Type | Notification channel used |
Recipient | Recipient that notification was sent to |
Result | End result of notification |
Result
When StatusCast processes notifications it deals primarily with a Success and Failed result which indicate if a notification was successfully sent or not. StatusCast's vendors send back additional states when available. It is recommended to view all results EXCEPT Failed as a success. This may mean you have some subscribers with multiple delivery records for a single notification as the vendor may report additional statuses.
Headers | Description |
---|---|
Success | The notification successfully sent |
Sent(Email) | The notification was successfully sent by Sendgrid |
Processed(Email) | Sendgrid receives an individual message and prepares it to be delivered. |
Accepted(SMS) | Twilio has received the request to send an SMS message |
Queued(Webhook) | StatusCast has queued a notification to be sent to the defined webhook address |
Attempt X failed: bad request(Webhook) | StatusCast will attempt to deliver your webhook message up to 5 times, this message indicates which attempt its on and failed. |
Failed | The attempt to send the notification failed, error details related to the failure will be included with this result. |
Exportable CSV
Table data are exportable into a .CSV with the following information:
- Incident ID
- Date
- Channel Type
- Recipient
- Result
Updated 25 days ago