Deliveries Report

The Deliveries Report provides insights into individual results of the notifications within your page. This report includes a visual graph detailing the number of deliveries by notification type within a designated frame of time set by the date filter and a table which displays more information about the delivery.

Delivery Reports View

Deliveries Graph
Displays a channel breakdown for the individual Notification Job.

This view can only be accessed from the Notifications Report.

1187

Delivery Reports Chart

Deliveries View

Deliveries Chart

Displays the number of sent deliveries by channel type within the selected date range.

1183

Deliveries Chart

Deliveries Table
Displays individual delivery jobs and the results.

1182

Delivery Table

Table Parameters

HeadersDescription
Incident IDID associated with the Incident
DateDate notification was executed
TypeNotification channel used
RecipientRecipient that notification was sent to
ResultEnd result of notification

Result

When StatusCast processes notifications it deals primarily with a Success and Failed result which indicate if a notification was successfully sent or not. StatusCast's vendors send back additional states when available. It is recommended to view all results EXCEPT Failed as a success. This may mean you have some subscribers with multiple delivery records for a single notification as the vendor may report additional statuses.

HeadersDescription
SuccessThe notification successfully sent
Sent(Email)The notification was successfully sent by Sendgrid
Processed(Email)Sendgrid receives an individual message and prepares it to be delivered.
Accepted(SMS)Twilio has received the request to send an SMS message
Queued(Webhook)StatusCast has queued a notification to be sent to the defined webhook address
Attempt X failed: bad request(Webhook)StatusCast will attempt to deliver your webhook message up to 5 times, this message indicates which attempt its on and failed.
FailedThe attempt to send the notification failed, error details related to the failure will be included with this result.

Exportable CSV

Table data are exportable into a .CSV with the following information:

  • Incident ID
  • Date
  • Channel Type
  • Recipient
  • Result