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v4

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v4

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Getting Started

Quick Start Guide
- Quick Start
Incident Manager User Guide
Private v/s Public Pages

Dashboard

Overview

Service Components

Configure
Manage
Third Party
Self-Monitoring Components
Linked Components
Component Statuses
Import Components

Incidents

Incident Creation
- Affected Components
- Affected Groups
Incident Updates
- Edit an Incident
Maintenance Creation
Root Cause Analysis
Sending Notifications
Incident Post Types
Incident Workspace
Incident Templates
Content Library
Custom Fields
Macros

Groups

Configure
Manage
Settings
Page Filtering
- Page Level Grouping
- Widget Level Grouping
Notification Filtering
Using Groups in Incidents
- Upload affected groups with CSV file
Mapping Permissions to an SSO Group

User and Subscriber Management

Manage Users and Subscribers
Teams
Roles
Subscriber Guide

Security and access

Status Page Privacy Options
IP Restrictions
Set Password Requirements
Single Sign On
Google Authentication
Localization

Beacons

What are Beacons?
3rd Party Status Beacon
Internal Status Page Beacon configuarion
Uptime Monitoring Beacon
Beacon Configuration
Create Incidents Using Rules
Testing Your Beacon

Status Page

Page Customization
Custom Domain(CNAME)
Google Translate
StatusCast Endpoints

Notifications

Webhook Notification
Brand Templates
- SMS Brand Templates
Administrator Notifications

Reporting

Traffic Report
Services Report
Incidents Report
Uptime SLA Report
Subscriber Report
Notification Report
Deliveries Report

issue reporting

Enabling Issue Reporting
Collecting Issue Reports
Issue Reporting Notifications
Acting On Issue Reports

Integrations

Integration Managememt

StatusCast FAQ

SMS notifications
Whitelisting
Administrative vs Subscriber Notifications
Contact Support
Third Level Domain Cookies, Potential Pitfalls

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