Subscriber Report

The subscriber report is used to provide administrators with data pertaining to all types of visitors that are subscribed to your page. This report helps you keep an eye on the number of people actively subscribed to your service components as well as information on how they are receiving updates.

KPIs

Metric

Description

Total New Subscriptions

Displays the number of new subscribers created

Active Subscribers

Displays the number of active subscribers within the selected date range. Active Subscribers who have a notification enabled on at least one channel (Email, SMS, Webhook)

Active Channel Breakdown

Displays the number of Active Emails, SMS, and Webhook Subscribers activated

Subscribers View

Top 5 Subscriber Services Chart

Displays the top 5 service components with the most subscriptions and the number of subscribers with default subscriptions.

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Top 5 Subscriber Services Chart

Subscriber Table
Displays the total number of subscribers who are not subscribed to a particular service component as well as a breakdown of each service component by subscription type.

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Subscriber Table

Groups View

Top 5 Subscriber Groups

Displays the top 5 groups with the most amount of subscribers.

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Top 5 Subscriber Groups

Groups Table

Displays the total subscribers who are subscribed to a group with a breakdown by subscription type.

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Groups Table

Table Parameters

Headers

Description

Name

Name of Service Component or Group

Total

Total number of subscriptions

Email

Number of email subscriptions

SMS

Number of SMS subscriptions

Webhook

Number of Webhook subscriptions

Change

Percentage change of subscriptions within date range

Exportable CSV

Table data are exportable into a .CSV with the following information:

  • Service Subscription Name
  • Total Number of Subscriptions
  • Email Subscriptions
  • SMS Subscriptions
  • Webhook Subscriptions
  • Percentage change of subscribers