Add Teams

Teams provide the perfect way to group administrative users together into working units based on your organizations internal structure. Teams can be assigned specific components to handle, be given their own escalation logic, and can their own shift defined to let StatusCast assign ownership based on time of day or day of the week.

To access your existing teams and add new ones navigate to the Settings > Teams section of your StatusCast admin portal.

Create a Team

Click on Create Team to be guided through the Team Creation Wizard

Name your team and add a description

Then select a Team Leader and Team Members from your subscribers

You can add a group email address, SMS, or webhook to be used for this team in addition to their personal information already set in subscriptions.

Submit to create your Team