Quick Start

Add Administrative users

Begin by adding your administrative users to the account. You will find there are 3 roles available depending upon the levels of access you wish to grant. You can find more information about the administrative roles here.

Generate List of Components

Start by generating a list of components. A component could be anything, a location, an application, a server... make a plan for how these components will display on the page, and add dependencies as needed. StatusCast allows you to stack components in parent-child-grandchild... relationships up to 5 levels deep, so think about the best way to display this on your page.

Add Components

Add your components to the page. Select the options that apply to each.

Configure Beacons

Beacons are a source of 3rd party information. These can be our out-of-the-box Cloud Provider status feeds or, you can pull in 3rd party monitoring data and create rule-sets for incident creation Feel free to reach out to our team to set up a time for help you with your beacon rule sets.

Status Page Access Review (Private Page)

If you're going to have a private page, you may choose a few options for access. One may be to have a limited public view, or, no public view. You may choose to display items on the page, or whole page widgets by the role of the audience member. You may decide instead to show varying page views based upon the audience group. Filtering audience views can become a little complex. We encourage you to reach out to our team to have a discussions regarding the best methods for your use case.

Integration Setup

Add your Integration options. Set up SSO for role-based easy access. Use an external email provider. From Twillio for SMS to Slack, Teams, and social media notifications, StatusCast gives you multiple methods for enhancing your customer communications. Make the most it!

Integration Review

Need help? Let us know! We're happy to help review your integrations to ensure immediate success. Reach out to [email protected] to set up a time to get some help, or contact [email protected] for assistance.

Custom Domain Setup

Want to use a custom domain? StatusCast offers the ability to set up a cname quickly and easily. Don't forget to let us know when you've completed your steps outlined here, so we can finish the redirect of the URL for you.

Status Page Design

Begin designing the layout of your status page. Decide what widgets to use, how you would like the settings from each to be reflected on the page. Make design choices using templates or CSS.

Notification Design

How your email notifications look may be an important factor to consider. Your marketing team may specific branding requirements. Our email brand templates allow you to style each type of email sent, including both an editor and HTML options for styling. Each template pre-fills macros and links for ease of use. Simply add your logo and color scheme and you're ready to go!

Incident Templates

Use incident templates to take the "in the moment" pressure off of your incident managers. Offer the ability to quickly and easily create an incident pre-populated with notification text, including macros for things like component name, start dates and times... using the incident templates. Create as many as you like for any type of event and component status.

Incident Creation Workflow

Review the workflow of creating incidents, using incident templates, sending notifications, and find the right options for your team prior to going live. Having a plan in place for when a crisis occurs makes mitigation more manageable.

Import subscribers

You can add subscribers individually, in bulk, or allow them to self-subscribe. Make the most of your subscriber options.

Go Live!

You've reviewed all of your settings and are ready to go live! Have a public page you want us to co-promote, let us know! You can reach out to [email protected] to working with our team.

Here's a quick outline to reference: